Managing business processes

Business process management: increasing efficiency through optimized processes

Business process management (GPM) is a methodological approach for analyzing, optimizing and continuously improving a company's business processes. The aim of GPM is to increase the efficiency and effectiveness of processes while ensuring the flexibility of a company in a changing market environment. Companies that use GPM successfully benefit from better structured processes, greater competitiveness and lower costs.

What is business process management?

At its core, business process management is about systematically recording all operational processes, identifying weak points and optimizing them through targeted measures. GPM helps companies to make their processes transparent and use their resources more efficiently to ensure long-term success. In addition to the organizational component, the technological component also plays an important role, for example through the use of special BPM software.

Why is business process management important?

In an increasingly complex and competitive economic world, companies must continuously adapt their business processes in order to work efficiently and remain competitive. GPM helps to uncover weak points, eliminate inefficiencies and align processes to changing market requirements.

5 phases of business process management

Business process management can be divided into 5 phases, which build on each other and enable systematic optimization of business processes:

• Identification: Identification and structuring of all relevant business processes, including their interfaces and responsibilities.
• analysis: Investigation of identified processes to uncover weaknesses, bottlenecks, and inefficiencies.
• modeling: Development and visualization of optimized process flows based on analysis results.
• implementation: Putting the optimized processes into practice, including communication and training of the employees involved.
• Control: Monitoring of implemented processes and verification of whether the defined goals have been achieved.

Identification of business processes

At the beginning of the BPM process, all relevant operational activities are identified and structured as business processes. This provides a clear overview of which processes contribute to achieving corporate goals and how they are linked to each other.

analysis of business processes

In the analysis phase, the identified processes are examined for weak points, bottlenecks and inefficient processes. The aim of this phase is to identify problem areas that hinder the optimal process in order to then suggest targeted improvements.

Modeling business processes

Modeling is a creative step in which the optimized processes are visualized and coordinated. Common methods for process modeling include the event-driven process chain (EPK) or the Business Process Model and Notation (BPMN).

Implementation of business processes

The implementation of new or improved business processes is carried out by introducing them into everyday business life. Effective change management and communication are crucial here in order to overcome potential resistance and to successfully establish new processes.

Business process control

In the final phase, the implemented processes are monitored to ensure that they work efficiently and effectively. With the help of key figures and performance indicators, the results are continuously reviewed and adjustments are made as necessary.

Who needs business process management?

In a constantly changing business world, it is essential for companies to remain flexible and adapt to new market requirements. GPM helps companies to continuously improve their processes, reduce costs and increase their competitiveness. GPM also promotes the agility of companies and their ability to react quickly to change.

conclusion

Business process management is a central component for companies that want to make their processes more efficient and effective. Through the systematic analysis, optimization and control of business processes, companies can increase their productivity and at the same time better adapt to the requirements of a dynamic economic world. Successful GPM requires technological support as well as organizational skills and a forward-looking strategy.